Property Cancellation Policy

COVID-19 Policy:

New Bookings:

Sea Change Villas will waive any cancellation or amendment fee for a new booking that must to be changed or cancelled due to Government border closure or ill health resulting from COVID-19.   Failure to meet the Cook Islands double vaccine requirement for travellers 12 years and older for New Bookings will NOT be accepted as a valid  reason for penalty-free cancellation.

 

Existing Bookings Prior 16 August 2021 Closure:

Guests from New Zealand who have travel plans that were affected by the Pause to the Travel Bubble between New Zealand and the Cook Islands on 16 August 2021 may rebook their stay for travel for up to one year from border reopening on 13 January 2022 at no penalty.  The original special rate will be honoured for the amended travel dates.

 

Our Standard Cancellation Policy is in effect for any cancellation which falls outside of the above criteria.

Standard Cancellation Policy:
  • Cancellations received between 42 & 22 days of travel will incur a 50% cancellation fee of the accommodation charges. Any nights we are able to re-sell will be deducted from the cancellation fee
  • Cancellations received 21 days or less from the scheduled arrival date, no shows or reductions to your stay will be charged a 100% cancellation fee of the accommodation charges

We are a very popular choice for travellers and are often booked out in advance. Our cancellation policy is strictly enforced. We strongly recommend guests take out Travel Insurance to guard against unforeseen eventualities.